Graphic Anomoly

[hbreaux]

Screen Shot 2020-12-28 at 2.01.19 PM.png (94.29 KiB) Viewed 27134 times

Anyone deal with these strange graphic anomalies in WUFI? It appears to be many vertical lines, distortions to axes, orientation arrows all bending upwards rather than perpendicular, and orientation indicator.

Thanks in advance.

-Hans

[woodenrings]

Hey Hans, being a developer I can tell you it would likely help the WUFI guys to have more details ... I have not experienced this myself yet.

So questions I would have
1) what is your graphics card and driver
2) What OS are you using
3) How did you create the model, was it done 100% in wufi or did you import it and if you imported it where did you import it from, what plugin version was that running, and what version of the software was it (like if it is sketchup Pro 2020 and the current wufiplus extension as an export)
4) If you created this model in a third party application for import can you link the exact file here as well as the export created from that software you used to import into WUFI (assuming you did)
5) Can you provide your WUFI files for review to see if others experience the same issue opening them?
6) What version of WUFI are you using.

This is likely where I, as a developer, would start to look at the issue seen here. The idea being the more information the WUFI people have the more likely they can reproduce your error which in tern means they will be able to fix it in a future release or patch

Hope all is well and this doesn't happen on all your models. If I were you I would import other peoples models and if they do the same thing then try WUFI on a different system all together.

Good luck!

[Phius]

Hello! Not sure if anyone is still having this problem, but Phius staff might have found a fix. We posted this information in another thread as well.

One of our certification staff had this issue on a computer using a dedicated NVIDIA GPU, and we believe we've narrowed the issue down to the computer's graphics settings, specifically the OpenGL settings.

The computer's graphics settings were left as the system default, and Windows was possibly using both the integrated Intel CPU graphics and dedicated NVIDIA GPU graphics as it saw fit. We think that the integrated CPU graphics and dedicated GPU graphics settings or processes were in conflict, and that caused these unwanted visual artifacts to appear. The solution appears to be forcing Windows to pick the dedicated GPU for all graphics rendering tasks in WUFI. This issue has not resurfaced since we did the following:

If using an NVIDIA GPU, open the NVIDIA Control Panel and then do the following:

1. Click the menu option for "Manage 3D settings"

• Under Program Settings, choose WUFI Passive (*add it manually if needed)

2. Use these settings:

• For "Preferred GPU": Select 'High-performance NVIDIA processor' (this forces WUFI to only render using the dedicated GPU)

• For "Antialiasing – Mode": Select 'Application-controlled' (this was already enabled when we checked)

• For "OpenGL rendering GPU": Select 'Your NVIDIA GPU' (or similar option that references your dedicated GPU vs integrated graphics)

3. Restart WUFI.

Some of the terminology may differ if you're using a dedicated AMD GPU, but the same concept applies: manually shift all graphics rendering duties to the dedicated GPU using AMD's control panel, and it may fix the issue.

We hope this helps!

~Phius
www.phius.org