Database cannot be connected

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ibea
WUFI User
WUFI User
Posts: 2
Joined: Wed Jun 07, 2023 9:21 pm -1100

Database cannot be connected

Post by ibea » Wed Jun 07, 2023 9:26 pm -1100

Hi,

since this morning my database cannot be connected anymore. Until yesterday in the evening everything worked fine. Re-installation didn't work and no changes has been done to the OS.

Best regrads
Tobias
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mpazold
WUFI SupportTeam IBP
WUFI SupportTeam IBP
Posts: 190
Joined: Wed Jul 11, 2012 11:21 pm -1100

Re: Database cannot be connected

Post by mpazold » Sun Jun 18, 2023 7:14 pm -1100

Hi Tobias,

please download and try the new release version 3.3.0.2 available via the webshop.

best regards,
Matthias

ibea
WUFI User
WUFI User
Posts: 2
Joined: Wed Jun 07, 2023 9:21 pm -1100

Re: Database cannot be connected

Post by ibea » Fri Jun 30, 2023 1:07 am -1100

Hi Matthias,

thanks a lot for the recommendation. After installation, I had to assign folders and the database.

Best regards
Tobias
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Julia B
WUFI User
WUFI User
Posts: 1
Joined: Wed Aug 30, 2023 10:41 pm -1100

Re: Database cannot be connected

Post by Julia B » Wed Aug 30, 2023 10:49 pm -1100

Hello all,

since this morning I have the same problem as Tobias. When starting WUFI Plus the error message "database cannot be connected" appears.

I have reinstalled WUFI Plus version 3.3.0.2 as recommended above and then assigned the folders and database as Tobias did.
Unfortunately, I still get the error message "database cannot be connected"!

Did anyone have the same problem and solve it?

I would be very grateful for any advice because I need the simulations of WUFI Plus for my master thesis!

Many greetings and thanks in advance!
Julia

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