file created under WUFI Pro 5.2 won't open with WUFI 5.3?

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Peterbilt
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Joined: Tue Oct 23, 2012 1:58 am -1100

file created under WUFI Pro 5.2 won't open with WUFI 5.3?

Post by Peterbilt » Wed Sep 17, 2014 7:41 am -1100

I recently moved my WUFI program to a newer computer, accomplishing this by downloading the most current version of WUFI on my new computer.

I have two files (one for a roof and one for a wall on the same building) created at just about the same time; the wall WUFI file opens fine with 5.3 but the roof file won't open, giving the screen that I have attached as a screenshot.

Any suggestions?
Attachments
Screen Shot 2014-09-09 at 9.35.33 AM.png
Screen Shot 2014-09-09 at 9.35.33 AM.png (126.89 KiB) Viewed 7670 times
Peter Yost
BuildingGreen, Inc.
Brattleboro, VT USA

Sebastian Boegl
WUFI SupportTeam IBP
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Re: file created under WUFI Pro 5.2 won't open with WUFI 5.3

Post by Sebastian Boegl » Wed Sep 17, 2014 9:38 pm -1100

Hello Peter,

Wufi ORNL can not open projects created by Wufi Pro. To gain access to your old projects please reinstall WUFI with your Pro-license. If you do not find it feel free to pm/contact me.

Kind regards,
Sebastian

Peterbilt
WUFI User
WUFI User
Posts: 7
Joined: Tue Oct 23, 2012 1:58 am -1100

Re: file created under WUFI Pro 5.2 won't open with WUFI 5.3

Post by Peterbilt » Fri Sep 26, 2014 5:04 am -1100

Aaargh -

I was trying to figure out how to install my WUFI Pro 5.2 to a new PC when using my license it is already installed on an older PC, and WUFI support gave me access to WUFI ORNL 5.3 when I asked about doing the re-install of my WUFI Pro.

Can you help with this situation?

[Removed personal information]

I can give you the password if needed

Thanks - Peter
Peter Yost
BuildingGreen, Inc.
Brattleboro, VT USA

Christian Bludau
WUFI SupportTeam IBP
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Re: file created under WUFI Pro 5.2 won't open with WUFI 5.3

Post by Christian Bludau » Sun Sep 28, 2014 6:56 pm -1100

I sent you an email....
Christian

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