WUFI - Data protection policy

Data Protection Information

wufi.de / wufi.com / wufi-forum.com

The following pertains to the use of this website. As the party responsible for the data processing (controller), we process the personal data collected via our website and store them for the period, which is required to achieve the specified purpose and to comply with the statutory requirements. The following text informs you of the data we collect and the way we process the collected data. We also inform you about on data privacy rights as they pertain to the use of our website.

Pursuant to Article 4 No. 1 GDPR, personal data are all data referring to a specific or identifiable natural person.

1. Name and contact information of the person who signs responsible for the data processing (controller) and of the society's data protection officer
2. Processing of Personal Data and Purposes of the Data Processing
3. Transfer of Personal Data to Third Parties
4. Cookies
5. Web analysis/Tracking
6. Social Plugins
7. YouTube
8. Your Rights as Affected Person
9. Data Security
10. Timeliness of the Data and Amendments to this Data Protection Information
11. Severability


1. Name and contact information of the person who signs responsible for the data processing (controller) and of the society's data protection officer

This data protection information shall apply to the processing of data on our institute's websites www.wufi.com, www.wufi.de and www.wufi-forum.com by the controller, the:

Fraunhofer Society for the Advancement of Applied Research
Fraunhofer Gesellschaft zur Förderung der angewandten Forschung e.V.

Hansastrasse 27 c,
D-80686 München (Munich, Germany)
On behalf of the Fraunhofer Institute for Building Physics (IBP)
(in the following referred to as Fraunhofer IBP)

E-Mail: info(at)ibp.fraunhofer.de
Telefon: +49 8024 643-0
Fax: +49 8024 643-366

You can reach the data protection representative of the Fraunhofer Institute at the above address c/o Data Protection Officer or at datenschutz@zv.fraunhofer.de.

Please feel free to contact the data protection officer directly at any time with your questions concerning your data protection rights and/or your rights as affected person.
 

2. Processing of Personal Data and Purposes of the Data Processing

a) During your Website Visit

Every time you visit our web pages, our website servers save a protocol of your device accessing our website. This storage is temporary and lasts only until the automated deletion. Our website server saves the following access data until their automated deletion:

  • The IP address of the requesting device
  • The IP address of the requesting device
  • Access date and time
  • Name and URL of the accessed data
  • The transmitted data volume
  • The message whether the access was successful
  • The used browser and operating system
  • Name of the Internet Provider (ISP)
  • The referring website (referring URL)

The server processes these data for the following purposes:

  1. To enable the use of the website (link connection [forward setup])
  2. Administration of the network infrastructure
  3. Appropriate technical and organisational measures to ensure IT systems and data security commensurate with the available state of the art technology
  4. To offer user-friendly service
  5. To optimize the Internet offering

 
Legal foundations for the above processing purposes:

  • Processing in response to a website visitor according to numbers 1-2 Article 6 para. 1, page1, lit. b (Requirement for compliance with provisions of the website user contract)
  • Processing pursuant to numbers 3, Article 6 para. 1, page 1, lit. c GDPR (legal obligation to implement technical and organisational measures to ensure secure data processing according to Article 32 GDPR and Article 6 para. 1, page 1, lit. f GDPR (legitimate interests in data processing for the network and information security) as well as
  • Data processing pursuant to numbers 4 – 5, Article 6 para. 1, page1 lit. f GDPR (legitimate interests) – our legitimate interests in the processing of data are based in our desire to offer user-friendly optimised web pages

After the specified period of 7 days, our web server automatically deletes the above-mentioned data. To the extent that data are processed longer for purposes according to numbers 2 − 5, we will anonymise or delete the data as soon as their storage no longer serves the respective purpose(s).
Furthermore, we place cookies on the devices of our website visitors and use analytical services. For more information on the use of cookies and analytical services, please see Sections 4 and 5 of this Data Protection Statement.

b) Visitor Registration for Events

Within the scope of registration for our WUFI seminars we collect the following mandatory information:

  • Last name, first name
  • Address
  • Payment information, dependent on the selected payment procedure (e.g. credit card, bank account) and
  • Email address

We collect the required data in order to identify you as participant of the event, to check the provided information for plausibility, to reserve a place for the participant in the event and to establish a contract with you. We also want to supply the participant with information during and after the event, offer the participant an optimal participation and allow us to plan and execute a smooth running event.

We need the payment data to collect the participation fees.

Collecting the voluntary information allows us to plan and conduct the event according to the interests of the participants in an age-appropriate fashion.

We process the data based on your enquiry and for the declared purposes as prescribed by Article 6 para. 1, page 1, lit. b GDPR to perform the contractual obligations toward the participants and meet the conditions precedent to entering into the contract.

We will store the personal data collected in context with the event until the end of the regular limitation period of three (3) years following the end of the year of the event. We will then delete the data unless we are obligated by law to store the data for a longer period according to compulsory safekeeping and documentation obligations pursuant to Article 6 para. 1, page 1 lit. c GDPR and in particular according to § 147 AO [General German Fiscal Code]) or unless you have agreed to a longer data storage according to Article 6 para. 1, page 1 lit. a GDPR. In case of longer data storage, we shall process the data solely to the extent mandated by law or according to your permission. As for all else, the further processing of the data shall be barred.

c) Subscriptions to our Newsletter

We will send our newsletter to your email address on a regular basis providing you agree explicitly to our use of your email address as recipient address for our newsletter according to Article 6 para. 1, page 1 lit. a GDPR. The newsletters inform you about free tools, innovations, events around WUFI®. To receive our newsletter, we ask you to provide us with the following required data:

  • Email address
  • Title
  • First name
  • Last name
  • In the case of PR distribution lists, the name of your company and/or press medium is also required information.

We need your name and title to address you personally in our newsletter.

You may volunteer to provide us with additional information about you (such as your address and telephone number). We use this data for analysis purposes and, if necessary, to contact you.

Upon receiving your subscription, we will email you a subscription notice. Please confirm the receipt of this notice. We need this confirmation to send our newsletter to you. This process is known as double opt-in procedure. Your response shows us that you are indeed the person who requested our newsletter.

You may unsubscribe from our newsletter at any time. You find an 'unsubscribe' link at the end of every one of our newsletters. Alternatively, you may also unsubscribe by email support@wufi.com.
Upon receiving your unsubscribe notice, we will delete your email address immediately.

d) The Use of our Online Shop

We offer an online shop on our website. In this shop, visitors may purchase the various licenses of the WUFI® software and the corresponding support packages. As part of the sales process, we collect the following required data:

  • Title
  • First and last name
  • VAT number, if applicable (only companies based in EU member states – except Germany)
  • Address
  • Email address

The collecting and processing of these data have the following purposes:

  • To identify you as our contract partner
  • To check the provided data for plausibility
  • To complete the sales and payment processes

In addition, site visitors may volunteer more data (such as the company name, another invoice address and contact data).

The data processing is triggered by your request. It is required to process your order and transact the processes preceding the contractual relationship according to Article 6, para. 1, page 1 lit. b GDPR. In the process, we use your email address to send you an order confirmation. We use all collected contact data exclusively to handle possibly required inquiries in context with your order.

The license data of the purchased programs will be stored together with the personal data in a license number database until revoked, but at least for the duration of the contract period. The data is required to verify eligibility for use, upgrades, package pricing or additional licenses. Furthermore, the data are used for internal analysis purposes of the IBP and the WUFI cooperation partners responsible for the country (see also point 3 – Disclosure of personal data).

e) The Use of our forum www.wufi-forum.com

On our website we offer a discussion forum. There you can discuss questions concerning WUFI® with other users worldwide or inform yourself. The following data is collected during registration:

  • Username (or a freely definable pseudonym)
  • Email address
  • WUFI License Key

The collecting and processing of these data have the following purposes:

  • to register and use the forum,
  • to confirm that you are using our software and are therefore entitled to post in the forum

The e-mail address can be used to send central information about the forum if required. This allows other users to contact you indirectly, provided you have allowed this in the appropriate place in the forum.

The data will be stored until the user account is deleted. The e-mail address and the license key are not publicly visible.

Your post in the forum will be published together with your user name. If you delete your user account, all your posts will be made anonymous.

The data will be processed as soon as your user account is created and is justified in the context of the publication of online contributions with user reactions and our legitimate interest in an exchange of opinions and information pursuant to Art. 6 para. 1 page 1 lit. f GDPR.
 

3. Transfer of Personal Data to Third Parties

IBP cooperates with cooperation partners in various countries for country-specific support and the organisation of seminars. Therefore, it is necessary to pass on the data of affected licensees to the country-specific WUFI cooperation partner(s) for exclusive use by this partner. Support requests and the corresponding e-mail address can also be forwarded to our cooperation partners.

With exception of the above-mentioned cases of data processing by service providers on our behalf (see event registrations, newsletter subscription, ...), we give your personal data only to third parties (i.e. to natural and legal persons other than you, the affected person), the controller or the service provider or his/her vicarious agents under the following circumstances:

  • You consented explicitly to the data transfer to a third party according to Article 6 para. 1, page 1 lit. a GDPR
  • The data transfer is required for the contractual performance of the contract with you according to Article 6 para. 1 page 1, lit. b GDPR
    • Payment data transmission to payment service providers and credit institutes for payment transactions
  • We are legally obligated to surrender the data to financial or judicial authorities according to Article 6 para. 1, page 1 lit. c GDPR
  • Giving your data to third parties is required to exercise, enforce or defend legal claims, and there is no reason to assume that you as affected person could have an overriding interest worth protecting in the non-transfer of your personal data according to Article 6 para. 1 S. 1 lit. f GDPR. Such a data transfer to government and/or law enforcement authorities may occur in cases of attacks on our IT systems.

Third parties may use the transferred data only for the above-mentioned purposes.

According to Article 28 GDPR, our service providers host our websites on servers located in Germany exclusively. Additional service processors are 1&1 Internet SE, Montabaur, Germany.

4. Cookies

We use server-side cookies. Cookies are small files, which are automatically created by the browser of the user device and stored in your device (PC, laptop, tablet, smartphone or similar device) when you visit our website. Cookies do not harm your computer, and they do not contain viruses, Trojans or other malware. Cookies contain information pertaining to the specific device, which accessed our website.
However, this does not give us direct knowledge of your identity.

One reason for us to use cookies is making the use of our website more convenient for you. We use session cookies to allow session controls such as controls for inserting data into forms or saving shopping carts. At the latest, session cookies are deleted when you close your browser.
We also use temporary cookies to optimise the user-friendliness of our website. Your device stores these cookies temporarily for a specific time. The next time you visit our website, our server will recognise your device as prior visitor and remembers your settings and preferences. You will not have to enter these parameters again.

We also use cookies to gather data for our website statistics. This helps us to evaluate and optimise our web offerings (see Section 5). These cookies allow us to recognise repeat visits from your device. These cookies will be deleted automatically after a specific time.

The data obtained with the help of cookies serve us to pursue our legitimate interests as website owners and serve the legitimate interests of third parties according to Article 6 para. 1, page 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you are able to configure your browser in such a way that the application does not store cookies on your computer or always shows an alert before storing new cookies. The complete deactivation of cookies may prevent you from using all functions on our website.

5. Webanalysis/Tracking

a) Matomo

On our website, we use the open source service Matomo by InnoCraft Ltd in New Zealand to analyse the activities of our website users and to optimise our website and its content based on this analysis. In the process, we do not receive any information, which identifies our users.

In context with using the Matomo service, we use cookies, which enable the service to analyse the activities of our website users. The cookie contains information, including personal information, which characterises your visit on our website. Under a pseudonym, Matomo creates your user profile for analytical purposes. Since we host the Matomo services on our own server, the analysis does not require the processing of data by third parties.

Without your specific permission, we do not use the collected data to identify you personally and will not combine the data with personal data about you under a pseudonym associated with you.
To the extent that we collect IP addresses in our analysis, these addresses are stripped of their last control number block upon collection to anonymise the IP addresses instantly.

We process the statistical data based on our legitimate interests in the optimisation of our online offerings and our web presence according to Article 6 para.1 lit. f GDPR.
Currently, Matomo Web Services analyse your website visit. Click here https://wufi.de/piwik/index.php?module=CoreAdminHome&action=optOut&language=en to prevent the Matomo Web Services from analysing your visit of our website.

6. Social Plugins

We use social plug-ins (media buttons) on our website. These are small box-like buttons. Click on them to place the content of our website under your profile in social network sites.

If you click on such a button, a link will be established between our website and the social network to which you subscribe. Aside from the respective content, the social network provider will receive other personal information. This includes the information that you visit our website at that time.

For the integration of the social plug-in we use the Shariff Solution. This solution prevents your device from creating a link to the social network merely because you visit a website featuring a social plug-in button without clicking on it. This means that a link is only established if a when you click on the social plug-in button.

We integrate the following social plug-in on our website:

a) Facebook Sharing of Facebook Ireland Limited

Sometimes, information is transmitted to the US domicile of the parent company Facebook Inc. This company complies with the data protection regulations of the ‘US Privacy Shield’ and is registered with the US Privacy Shield Program of the US Department of Commerce.
Purpose and scope of the data collection and further processing and use of the data by Facebook and your user rights in your relationship with Facebook as well as your ability to influence your privacy rights by changing your browser settings are subject to your privacy agreement with Facebook. Please consult the Facebook Data Protection Statement.

b) Twitter Sharing by the Twitter International Company

Sometimes, information is transmitted to the US parent company Twitter Inc. The Twitter International Company complies with the data protection regulations of ‘US Privacy Shield’. Twitter Inc. is registered with the US Privacy Shield Program of the US Department of Trade.

Please find more information on the data protection in the Twitter Data Protection Statement.

c) Google+ Sharing Google LLC

Google complies with the Data Protection Regulations of ‘US Privacy Shield’ and is registered with the US Privacy Shield Program of the US Department of Trade.

Please find more information on Google data protection in the Google Data Protection Declaration.

d) Xing Sharing by Xing SE

Please find more information on Xing data protection in the Xing SE Data Protection Declaration.

e) LinkedIn Sharing by the LinkedIn Unlimited Company

In some cases, information is transferred to the US-based parent company LinkedIn Corporation. This complies with the data protection regulations of the ‘US Privacy Shield’ and is registered with the US Privacy Shield program of the US Department of Commerce.
For more information about LinkedIn's privacy practices, please see their privacy policy.
 

7. YouTube

Based on the agreement according to Article 6 Para. 1, page 1 lit. f GDPR, we use components (videos) of YouTube, LLC, 901 Cherry Avenue, 94066 San Bruno, CA (USA) (in the following referred to as ‘YouTube’), a company of Google Inc., Amphitheatre Parkway, 94043 Mountain View (USA), (in the following referred to as ‘Google’).

In the process, we use the ‘extended data protection mode’ option provided by YouTube.

Upon requesting an Internet page with embedded video, our website connects to the YouTube servers and renders the content on the Internet page using your browser.

According to the information provided by YouTube, in the ‘extended data protection mode’, your data will be transmitted to the US YouTube servers only while you watch the video. The transmitted data include the Internet page you just viewed and device-specific data including your IP address. By clicking ‘run‘ on the video you agree to this mode of transmission.

Should you be logged into your YouTube account at the same time, YouTube will associate these collected data with your member account. You are able to prevent this by logging out of your YouTube account.
Google complies with the data protection regulation of US Privacy Shield and is registered with the US Privacy Shield Program of the US Department of Trade.

You find further information on the data protection in context with YouTube in the Google Data Protection Regulations.

8. Your Rights as Affected Person

You have the following rights:

  • According to Article 7 para. 3 GDPR, you have the right to revoke any consent declaration at any time, which you may have given to us before. This has the consequence that we are no longer privileged to continue the respective activity.
  • According to Article 15 GDPR, you have the right to demand information on your personal data, which we have processed. In particular, you have the right to information on the following:
    • Purposes of the data processing
    • The categories of personal data
    • The categories of recipients to which we transmitted/disclosed or will transmit your data
    • The planned storage periods of data
    • The existence of the right to correction, deletion, restriction of processing and objection
    • The right to appeal
    • The right to know the origin of data in the event that we did not collect these data
    • The right to meaningful and detailed information on the existence on automated decision-making including profiling
  • According to Article 16 GDPR, you have the right to the correction of incorrect and/or the completion of incomplete personal data in storage at the Fraunhofer Society
  • According to Article 17 GDPR, you have the right to the deletion of your personal data providing the deletion does not interfere with the execution of the right to the free expression of opinions and with the compliance with legal obligations, providing the deletion is not against public interest and providing the deletion does not hamper the enforcement, execution or defence of legal claims
  • According to Article 18 GDPR, you have the right to restrict the processing of your personal data if you contest or challenge the accuracy of these data, the processing of the data is illegal but you reject the deletion of these data and we no longer need the data while you still need the data to enforce, execute or defend legal claims or you have raised an objection against the data processing according to Article 21 GDPR
  • According to Article 20 GDPR, you have the right to receive the personal data you provided to us in a structured, well-established and machine-readable format or to demand the transmission to another authority and
  • According to Article 77 GDPR, you have the right to complain to a superior authority. As a rule, you may find such authority at your place of residence, your workplace or our company domicile.

Information on your Right of Objections according to Article 21 GDPR

You have the right to object at any time against the processing of your personal data, based on Article 6 para. 1, lit. f GDPR (data processing in the public interest) and Article 6, para. 1, lit. e GDPR (data processing based on fair balancing) for reasons, which arise from your specific situation. This shall also apply to the profiling as prescribed by Article 4 No. 4 GDPR, which is supported by this provision.
Once you file an objection, we will no longer process your personal data unless we can establish compelling evidence, which is worthy of protection and outweighs your interests, rights and privileges, or unless the processing serves the enforcement, exercise or defence of legal claims.
To the extent that your objection addresses the processing of data for direct advertising, we will stop the processing immediately. In this case, citing a special situation is not required. This shall also apply to profiling in as far as it does not relate to such direct advertising.
If you like to claim your right to object, an email to datenschutz@zv.fraunhofer.de will suffice.

 

9. Data Security

We transmit all your personal data using the generally used and secure encryption standard TLS (Transport Layer Security). The TLS protocol is a proven and secure standard. Bankers use the standard for online banking transactions. You recognise a secure TLS connection by the s following the http (https://…) in your browser URL or by the lock symbol in the lower section of your browser.

By the way, we use suitable technical and organisational safety procedures to protect your data against inadvertent or wilful manipulation, partial or complete loss, destruction or against the unauthorised access by third parties. We constantly improve these security measures as the technology advances.

10. Timeliness of the Data and Amendments to this Data Protection Information

This data protection information as amended on May 2018 is currently applicable.

Due to improvements of our website and website offers or based on statutory or government standard, it may become necessary to amend this data protection information. You find the latest applicable data protection information by clicking the link on this website: https://wufi.de/en/datenschutzerklaerung/. You may read or print this updated and amended version at any time.

11. Severability

Should individual provisions of this data protection declaration be or become invalid either in part or in its entirety or prove infeasible at any time, this shall not affect the remaining provisions of this data protection declaration. This shall apply accordingly to gaps in this declaration.


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